Comments on: Agile Business Service Management

By: The Agile Flywheel « The Agile Executive

The Agile Flywheel « The Agile Executive — Fri, 19 Feb 2010 11:33:52 +0000

[...] I think we are witnessing is a manifestation of Agile Business Service Management; a holistic agile methodology running across the IT process spectrum that’s delivering eye [...]

By: Business Service Management - Topic Research, Trends and Surveys

Business Service Management - Topic Research, Trends and Surveys — Wed, 03 Feb 2010 22:51:31 +0000

[...] physical, virtual and cloud environments. As businesses … market research, surveys and trends Agile Business Service Management « The Agile Executive This website is dedicated to the BSM dialogue by whoever wishes to participate. There is no fee [...]

By: An Update on Agile Business Service Management « The Agile Executive

An Update on Agile Business Service Management « The Agile Executive — Thu, 19 Nov 2009 12:54:02 +0000

[...] a comment » A previous post in this blog defined the demarcation line between The Agile Executive and BSM Review as follows: If [...]

By: The Case for Agile Business Service Management « The Agile Executive

The Case for Agile Business Service Management « The Agile Executive — Sat, 24 Oct 2009 23:58:20 +0000

[...] indicated in a previous post, the article outlines the research agenda I will be pursuing. [...]

By: Israel Gat

Israel Gat — Fri, 23 Oct 2009 23:41:36 +0000

Thanks for the kind note, Tom. Indeed, a lot of “stuff” to explore here.

The “triangle” I perceive is as follows:

1. The business needs to respond to change quicker than ever.
2. Various traditional IT managenent methods tend to discourage change and slow it down.
3. Competent Agile dev/test teams are now able to respond much quicker to the changes required by the business. The time gained in dev/test, however, could be completely wasted if IT Service Management fails to become (more) agile.

Hence, Agile Business Service Management.

Israel

By: Tom Grant

Tom Grant — Fri, 23 Oct 2009 21:01:07 +0000

A very interesting idea that touches on a major challenge right now in IT. The big stumbling block, as you say, is going to be IT’s understanding of business priorities, which doesn’t seem to have improved much in the last several years. (At least, that’s what the executives think, when polled on IT’s alignment with business.)

This might be a golden opportunity for resolving the opposite problem, LOB management’s understanding of IT, too.

By: Agile Considerations for CXOs « The Agile Executive

Agile Considerations for CXOs « The Agile Executive — Mon, 19 Oct 2009 18:05:11 +0000

[...] Agile Business Service Management [...]