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Delving into Technical Debt

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Many of the findings and the recommendations we make in Cutter technical debt engagements are broadly applicable in concept, if not in detail. There is commonality in the nature of the hot spots we typically find, the mal-practices we identify as the root causes and the ways we go about reducing the “heat.”  Granted, your technical debt reduction strategy might dictate investing in automated unit testing prior to reducing complexity, while your competitor might be able to address complexity without additional investment in unit testing. However, the considerations you and your competitor will go through in devising your technical debt reduction strategies are fairly similar.

It is this similarity that we try to capture in this Executive Update. Some of specifics we recount here might not be applicable to your environment. However, we trust the overall characterization we provide will give you, your colleagues and your superiors a fairly good “3D” picture of how the technical debt initiative will look like in the context of your own business imperatives and predicaments.

The good folks at Cutter have released the Executive Update from which the excerpt cited above is taken. It is co-authored by colleague Chris Sterling and me. For a free donwnload, click here and use the promotion code DELVING.

Written by israelgat

October 31, 2011 at 7:28 pm

A Special Technical Debt Offer from the Cutter Consortium

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The good folks at Cutter are making the October Issue of the Cutter IT Journal (CITJ) available to anyone who is interested in getting deeper into the intricacies of technical debt. Here is the table of contents for this issue:

  • Opening Statement by Israel Gat
  • Modernizing the DeLorean System: Comparing Actual and Predicted Results of a Technical Debt Reduction Project by John Heintz
  • The Economics of Technical Debt by Stephen Chin, Erik Huddleston, Walter Bodwell, and Israel Gat
  • Technical Debt: Challenging the Metaphor by David Rooney
  • Manage Project Portfolios More Effectively by Including Software Debt in the Decision Process by Brent Barton and Chris Sterling
  • The Risks of Acceptance Test Debt by Ken Pugh
  • Transformation Patterns for Curing the Human Causes of Technical Debt by Jonathon Michael Golden
  • Infrastructure Debt: Revisiting the Foundation by Andrew Clay Shafer

Being the guest editor for this issue, I can attest better than anyone else how much I learned from the various authors, from Karen Pasley (the October issue editor) and Chris Generali (CITJ Editor-in-Chief).

Click here for details of this special offer including downloading instruction.

Fresh Perspectives on Technical Debt

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Update, October 15: The issue has been posted on the Cutter website (Cutter IT Journal subscription privileges required).

Cutter is just about ready to post the October issue of the IT Journal for which I am the guest editor. Print subscribers should receive it by the last week of the month. Jim Highsmith and I will be reflecting on it in our forthcoming seminar on technical debt in the Cutter Summit.

This issue sheds light on three noteworthy aspects of technical debt techniques:

  1. Their pragmatic use as an integral part of Governance, Risk and Compliance (GRC).
  2. Extending the techniques to shed light on various nuances of technical debt that have alluded us so far.
  3. Applying the techniques in new domains such as devops.

Here is the Table of Contents for this exciting issue:

Opening Statement

by Israel Gat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3

Modernizing the DeLorean System: Comparing Actual and Predicted Results of a Technical Debt Reduction Project

by John Heintz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The Economics of Technical Debt

by Stephen Chin, Erik Huddleston, Walter Bodwell, and Israel Gat . . . . . . . . . . . . . . . . . 11

Technical Debt: Challenging the Metaphor

by David Rooney . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Manage Project Portfolios More Effectively by Including Software Debt in the Decision Process

by Brent Barton and Chris Sterling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

The Risks of Acceptance Test Debt

by Ken Pugh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Transformation Patterns for Curing the Human Causes of Technical Debt

by Jonathon Michael Golden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30

Infrastructure Debt: Revisiting the Foundation

by Andrew Shafer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

 

Action Item: Apply the techniques recommended in this issue to govern your software assets in an effective manner.

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Overwhelmed by a “mountain” of technical debt? Let me know if you would like assistance in devising and carrying out plans to reduce the debt in a biggest-bang-for-the-buck manner. Click Services for details.

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Technical Debt Assessment, Sterling Barton LLC and the Moussaka

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A few month ago Chris Sterling and I were carrying out a Cutter Technical Debt Assessment and Valuation engagement for a venture capitalist who was considering a certain company. We discovered various things in the code of this company. More noteworthy, my deep domain expertise led to Chris discovering the great Greek dish Moussaka.

I have eaten a lot of good Moussakas over the years. Even against this solid gastronomic background I can’t forget how the eyes of Chris lit up when he took the first bite. It took him only a tiny little time to get on his iPhone and tweet on the culinary aspects of our engagement. I then knew it was going to be a very successful engagement…

The relationship with Chris deepened since this episode. For example, in collaboration with Brent Barton Chris contributed a great article to the forthcoming issue of the Cutter IT Journal on Technical Debt. In this article Chris and Brent  demonstrate how technical debt techniques can be applied at the portfolio level. They make the reader step into the shoes of the project portfolio planner and walk him through their approach to enhancing the decision-making process by using the software debt dashboard.

Chris has just published an excellent post entitled “Using Sonar Metrics to Assess Promotion of Builds to Downstream Environments” in Getting Agile and was kind enough to suggest I cross-post it in The Agile Executive. Here it is (please note that the examples given below by Chris have nothing to do with the engagement described above):

“For those of you that don’t already know about Sonar you are missing an important tool in your quality assessment arsenal. Sonar is an open source tool that is a foundational platform to manage your software’s quality. The image below shows one of the main dashboard views that teams can use to get insights into their software’s health.

The dashboard provides rollup metrics out of the box for:

  • Duplication (probably the biggest Design Debt in many software projects)
  • Code coverage (amount of code touched by automated unit tests)
  • Rules compliance (identifies potential issues in the code such as security concerns)
  • Code complexity (an indicator of how easy the software will adapt to meet new needs)
  • Size of codebase (lines of code [LOC])

Before going into how to use these metrics to assess whether to promote builds to downstream environments, I want to preface the conversation with the following note:

Code analysis metrics should NOT be used to assess teams and are most useful when considering how they trend over time

Now that we have this important note out-of-the-way and, of course, nobody will ever use these metrics for “evil”, lets discuss pulling data from Sonar to automate assessments of builds for promotion to downstream environments. For those that are unfamiliar with automated promotion, here is a simple, happy example:

A development team makes some changes to the automated tests and implementation code on an application and checks their changes into source control. A continuous integration server finds out that source control artifacts have changed since the last time it ran a build cycle and updates its local artifacts to incorporate the most recent changes. The continuous integration server then runs the build by compiling, executing automated tests, running Sonar code analysis, and deploying the successful deployment artifact to a waiting environment usually called something like “DEV”. Once deployed, a set of automated acceptance tests are executed against the DEV environment to validate that basic aspects of the application are still working from a user perspective. Sometime after all of the acceptance tests pass successfully (this could be twice a day or some other timeline that works for those using downstream environments), the continuous integration server promotes the build from the DEV environment to a TEST environment. Once deployed, the application might be running alongside other dependent or sibling applications and integration tests are run to ensure successful deployment. There could be more downstream environments such as PERF (performance), STAGING, and finally PROD (production).

The tendency for many development teams and organizations is that if the tests pass then it is good enough to move into downstream environments. This is definitely an enormous improvement over extensive manual testing and stabilization periods on traditional projects. An issue that I have still seen is the slow introduction of software debt as an application is developed. Highly disciplined technical practices such as Test-Driven Design (TDD) and Pair Programming can help stave off extreme software debt but these practices are still not common place amongst software development organizations. This is not usually due to lack of clarity about these practices, excessive schedule pressure, legacy code, and the initial hurdle to learning how to do these practices effectively. In the meantime, we need a way to assess the health of our software applications beyond just tests passing and in the internals of the code and tests themselves. Sonar can be easily added into your infrastructure to provide insights into the health of your code but we can go even beyond that.

The Sonar Web Services API is quite simple to work with. The easiest way to pull information from Sonar is to call a URL:

http://nemo.sonarsource.org/api/resources?resource=248390&metrics=technical_debt_ratio

This will return an XML response like the following:

  248390
  com.adobe:as3corelib
  AS3 Core Lib
  AS3 Core Lib
  PRJ
  TRK
  flex
  1.0
  2010-09-19T01:55:06+0000

    technical_debt_ratio
    12.4
    12.4%

Within this XML, there is a section called  that includes the value of the metric we requested in the URL, “technical_debt_ratio”. The ratio of technical debt in this Flex codebase is 12.4%. Now with this information we can look for increases over time to identify technical debt earlier in the software development cycle. So, if the ratio to increase beyond 13% after being at 12.4% 1 month earlier, this could tell us that there is some technical issues creeping into the application.

Another way that the Sonar API can be used is from a programming language such as Java. The following Java code will pull the same information through the Java API client:

Sonar sonar = Sonar.create("http://nemo.sonarsource.org");
Resource commons = sonar.find(ResourceQuery.createForMetrics("248390",
        "technical_debt_ratio"));
System.out.println("Technical Debt Ratio: " +
        commons.getMeasure("technical_debt_ratio").getFormattedValue());

This will print “Technical Debt Ratio: 12.4%” to the console from a Java application. Once we are able to capture these metrics we could save them as data to trend in our automated promotion scripts that deploy builds in downstream environments. Some guidelines we have used in the past for these types of metrics are:

  • Small changes in a metric’s trend does not constitute immediate action
  • No more than 3 metrics should be trended (the typical 3 I watch for Java projects are duplication, class complexity, and technical debt)
  • The development should decide what are reasonable guidelines for indicating problems in the trends (such as technical debt +/- .5%)

In the automated deployment scripts, these trends can be used to stop deployment of the next build that passed all of its tests and emails can be sent to the development team regarding the metric culprit. From there, teams are able to enter the Sonar dashboard and drill down into the metric to see where the software debt is creeping in. Also, a source control diff can be produced to go into the email showing what files were changed between the successful builds that made the trend go haywire. This might be a listing per build and the metric variations for each.

This is a deep topic that this post just barely introduces. If your organization has a separate configuration management or operations group that managed environment promotions beyond the development environment, Sonar and the web services API can help further automate early identification of software debt in your applications before they pollute downstream environments.”

Thank you, Chris!

This is Not a “Me Too” Product

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I had the distinct pleasure to discuss AgileEVM over dinner yesterday with its two “fathers” – Chris Sterling and Brent Barton. I was much impressed by the originality of the concept, the clear differentiation of the product and the laser focus on Earned Value Management (EVM) aspects.

Governance of the software development process is a topic that has been much discussed in various Cutter publications – see for example recent Cutter blog posts by Stephen AndrioleRobert Charette, Jim Highsmith, Vince Kellen, Masa Maeda, Michael Mah and me. Chris and Brent add a layer of EVM – both in terms of theoretical foundations and actual tool – to our spectrum of thoughts on governance. IMHO AgileEVM has the potential to induce a disruption in the way companies go about the business of governing software.

AgileEVM is particularly intriguing as a {product + professional services} combo. Chris and Brent are well-known as awesome Agile consultants. The opportunity to pick their brains twice – once through the product, a second time through a related consulting engagement with them – is most attractive.

The two “pages” below give a sense of the power of the product. Even better, simply download the product through the AgileEVM website.

Grab Chris or Brent for a 1-1 demo if you are at Agile 2010 this week. You will not be disappointed…

Technical Debt at Cutter

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No, this post is not about technical debt we identified in the software systems used by the Cutter Consortium to drive numerous publications, events and engagements. Rather, it is about various activities carried out at Cutter to enhance the state of the art and make the know-how available to a broad spectrum of IT professionals who can use technical debt engagements to pursue technical and business opportunities.

The recently announced Cutter Technical Debt Assessment and Valuation service is quite unique IMHO:

  1. It is rooted in Agile principles and theory but applicable to any software method.
  2. It combines the passion, empowerment and collaboration of Agile with the rigor of quantified performance measures, process control techniques and strategic portfolio management.
  3. It is focused on enlightened governance through three simple metrics: net present value, cost and technical debt.

Here are some details on our current technical debt activities:

  1. John Heintz joined the Cutter Consortium and will be devoting a significant part of his time to technical debt work. I was privileged and honored to collaborate with colleagues Ken Collier, Jonathon Golden and Chris Sterling in various technical debt engagements. I can’t wait to work with them, John and other Cutter consultants on forthcoming engagements.
  2. John and I will be jointly presenting on the subject Toxic Code in the Agile Roots conference next week. In this presentation we will demonstrate how the hard lesson learned during the sub-prime loans crisis apply to software development. For example, we will be discussing development on margin…
  3. My Executive Report entitled Revolution in Software: Using Technical Debt Techniques to Govern the Software Development Process will be sent to Cutter clients in the late June/early July time-frame. I don’t think I had ever worked so hard on a paper. The best part is it was labor of love….
  4. The main exercise in my Agile 2010 workshop How We Do Things Around Here in Order to Succeed is about applying Agile governance through technical debt techniques across organizations and cultures. Expect a lot of fun in this exercise no matter what your corporate culture might be – Control, Competence, Cultivation or Collaboration.
  5. John and I will be doing a Cutter webinar on Reining in Technical Debt on Thursday, August 19 at 12 noon EDT. Click here for details.
  6. A Cutter IT Journal (CITJ) on the subject of technical debt will be published in the September-October time-frame. I am the guest editor for this issue of the CITJ. We have nine great contributors who will examine technical debt from just about every possible perspective. I doubt that we have the ‘real estate’ for additional contributions, but do drop me a note if you have intriguing ideas about technical debt. I will do my best to incorporate your thoughts with proper attribution in my editorial preamble for this issue of the CITJ.
  7. Jim Highsmith and I will jointly deliver a seminar entitled Technical Debt Assessment: The Science of Software Development Governance in the forthcoming Cutter Summit. This is really a wonderful ‘closing of the loop’ for me: my interest in technical debt was triggered by Jim’s presentation How to Be an Agile Leader in the Agile 2006 conference.

Standing back to reflect on where we are with respect to technical debt at Cutter, I see a lot of things coming nicely together: Agile, technical debt, governance, risk management, devops, etc. I am not certain where the confluence of all these threads, and possibly others, might lead us. However, I already enjoy the adrenaline rush this confluence evokes in me…

Cutter’s Technical Debt Assessment and Valuation Service

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Source: Cutter Technical Debt and Valuation Service

The Cutter Consortium has announced the availability of the Technical Debt Assessment and Valuation Service. The service combines static code analytics with dynamic program analytics to give the client “x-rays” of the software being examined at any desired granularity – from the whole project portfolio to a single instruction. It breaks down technical debt into the areas of coverage, complexity, duplication, violations and comments. Clients get an aggregate dollar figure for “paying back” debt that they can then plug into their financial models to objectively analyze their critical software assets. Based on these metrics, they can make the best decisions about their ongoing strategy for the software development effort under scrutiny.

This new service is an important addition to the enlightened software governance framework that Jim Highsmith, Michael Mah and I have been thinking about and contributing to for sometime now (see Beyond Scope, Schedule and Cost: Measuring Agile Performance and Quantifying the Start Afresh Option). The heart of both the technical debt service and the enlightened governance framework is captured by the following words from the press release:

Executives in charge of software governance have long dealt with two kinds of dollar figures: One, the cost of producing and maintaining the software; and two, the value of the software, which is usually expressed in terms of the net present value associated with the expected value stream the product will generate. Now we can deal with technical debt in the same quantitative manner, regardless of the software methods a company uses.

When expressed in terms of dollars, technical debt ties neatly into value vis-à-vis cost considerations. For a “well behaved” software project, three factors — value, cost, and technical debt — have to satisfy the equation Value >> Cost > Technical Debt. Monitoring the balance between value, cost, and technical debt on an ongoing basis is an effective way for organizations to stay on top of their real progress, and for stakeholders and investors to ensure their investment is sound.

By boiling down technical debt to dollars and tying it to cost and value, the service enables a metrics-driven governance framework for the use of five major constituencies, as follows:

Technical debt assessments and valuation can specifically help CIOs ensure alignment of software development with IT Operations; give CTOs early warning signs of impending project trouble; assure those involved in due diligence for M&A activity that the code being acquired will adapt to meet future needs; enables CEOs to effectively govern the software development process; and, it provides critical information as to whether software under consideration constitutes an asset or a liability for venture capitalists who need to make informed investment decisions.

It should finally be pointed out that the technical debt assessment service and the governance framework it enables are applicable to any software method. They can be used to:

  • Govern a heterogeneous environment in which multiple software methods are used
  • Make apples-to-apples comparisons between disparate software projects
  • Assess project performance vis-a-vis industry norms

Forthcoming Cutter Executive Reports, Executive Updates and Email Advisors on the technical debt service are restricted to Cutter clients. As appropriate, I will publish the latest and greatest news on the subject in the Cutter Blog (which is an open forum I highly recommend).

Acknowledgements: I would like to wholeheartedly thank the following colleagues for inspiring, enlightening and supporting me during the preparation of the service:

  • Karen Coburn
  • Jennifer Flaxman
  • Jonathon Golden
  • John Heintz
  • Jim Highsmith
  • Ken Collier
  • Kim Leonard
  • Kara Letourneau
  • Michal Mah
  • Anne Mullaney
  • Chris Sterling
  • Cindy Swain
  • Sarah Wiesbrock

A Core Formula for Agile B2C Statrups

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Colleague Chris Sterling drew my attention to a Pivotal Labs talk by Nathaniel Talbott on Experiment-Driven Development (EDD). It is a forward-looking think piece, focused on development helping the business make decisions based on actual A/B Testing data. Basically, EDD to the business is like TDD to development.

Between this talk and a recent discussion with Columbia’s Yechiam Yemini on his Principle of Innovation and Entrepreneurship course, a core “formula” for Agile B2C startups emerges:

  1. Identify a business process P
  2. Create a minimum viable Internet service S to support P
  3. Apply EDD to S on just about any feature decision of significance

This core formula can be easily refined and extended. For example:

  • Criteria for choosing P could/should be established
  • Other kinds of testing (in addition to or instead of A/B testing) could be done
  • customer development layer could be added to the formula
  • Many others…

By following this formula a startup can implement the Agile Triangle depicted below in a meaningful manner. Value is validated – it is determined based on real customer feedback rather than through conjectures, speculations or ego trips.

Figure 1 – The Agile Triangle (based on Figure 1-3 in Jim Highsmith‘s Agile Project Management: Creating Innovative Products)

The quip “The voice of the people is the voice of God” has long been a tenet of musicians. The “formula” described above enables the Agile B2C startup to capture the voice of the people and thoughtfully act on it to accomplish business results.