Posts Tagged ‘Prosumer’
A New Context for Agile
Readers of both the Cutter Blog and The Agile Executive are probably familiar with my my view that Agile nowadays is deployed in a new context. The Agile roll-out is at the very heart of the confluence of major changes in markets, value chains and technological capabilities. Markets are tilting toward hyper-segmentation; value chains are being populated with prosumers; and, technological capabilities are becoming a problem of choosing, not of choice. Hence, the real starting point for the Agile roll-out, indicated by the you are here marker in Figure 1, is comprehending the implications of the merging of these three trends in the context of the client’s business.
Figure 1: A New Context for Agile
DZone has just published an interview with me on the subject. Click here for details, including a discussion of the nature and power of ‘Super-Fresh’ Code in the new context.
A New Chasm is Forming
http://www.flickr.com/photos/96483949@N00/192144459/
Recently I had frustrating experiences with the bureaucracies of two companies: a company who is bringing me in to consult on continuous value delivery and another company who is interested in a seminar on the consumerization of enterprise software. While the two companies could not be more different, good-hearted engagement managers in both companies cautioned me in advance that their bureaucracies would drive me nuts. Based on my experience to date they were not kidding…
It is a striking contrast between the ease with which I can get precious data from my social network anytime I need it versus the unbelievable waste of time answering the very same question in two or three redundant forms used to screen me as a supplier. This contrast leads me to conclude we are witnessing the formation of a new chasm. It is between companies who stick to their old bureaucratic patterns with respect to suppliers versus those that realize that a supplier these days is a “prosumer.” He/she might provide services one day, consume (other) services the other day.
The business opportunity this chasm presents is providing efficient marketplace infrastructures. Anyone who can collect my data once and provide it as needed to multiple companies I interact with as a supplier will be doing me, and countless number of social networking aficionado, a huge service. Time is simply too precious to be wasted typing in the maiden name of my mother multiple times.
The distinguished economist Ronald Coase perceived reduction of transaction costs as the essence of the firm. His thoughts of more than 70 years ago are right on these days. The bar for transaction costs is “fill in the details only once”. Once in this context means “once in your lifetime.”
Recommendation: Examine the way your company acquires new customers versus the way it brings aboard suppliers. Something is wrong if your company’s procurement folks routinely tell suppliers “we know you have already given this information, but ‘they’ would not accept it from ‘us’ if you don’t fill this extra form as well.” This being the case, you need to rethink your approach to composite value chains.
The Agile Executive 